I worked at IBM for nearly 17 years, attending numerous management training classes and assessment sessions. Since leaving IBM I’ve joined several boards and participated in numerous planning and strategy sessions including one just completed by Dr. Thomas Griggs. The session conducted by Thomas is the gold standard against which all such high level meetings should be measured. His process for conducting a discussion is tremendously effective. It includes simple rules for interacting respectfully, solicits input from all parties, and concludes each day with each individual commenting about the day’s successes. I look forward to the next board retreat with Thomas.

-Dan Edelson, Former Manager, IBM Global Services Strategic Outsourcing